6sixs Privacy Policy — How We Collect, Use, and Protect Your Personal Data

6sixs is an online gaming platform accessible at the domain 6sixs.cam, offering cricket sportsbook, live casino, slots, and associated gaming products to players in Pakistan and other permitted jurisdictions. For the purposes of this Privacy Policy, 6sixs is the data controller responsible for the personal data of registered players and site visitors.

6sixs operates under an international gaming licence. As a licenced gaming operator, 6sixs is subject to mandatory data processing obligations under that licence framework, including Know Your Customer (KYC) requirements, anti-money laundering (AML) record-keeping obligations, and responsible gaming monitoring duties. These obligations directly affect what data 6sixs must collect and how long it must be retained, regardless of individual player preference.

This Privacy Policy applies to all personal data collected by 6sixs through the 6sixs website, mobile interface, customer support channels, and any other means by which players or prospective players interact with 6sixs. It does not apply to third-party websites, applications, or services that may be linked to from the 6sixs platform.

6sixs collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, national identity number (CNIC), passport number where applicable, and a copy of the identity document submitted during KYC verification.
• Contact Data: Email address, Pakistani mobile phone number, and residential address. Where address documentation is submitted for KYC, a copy of that document is also retained.
• Financial Data: JazzCash or EasyPaisa registered mobile wallet identifiers, HBL/UBL/Meezan Bank account references (stored in masked format), deposit and withdrawal transaction history, and bonus credit and wagering records.
• Technical Data: IP address at login and registration, device identifiers, operating system and browser version, and connection metadata used for security and fraud detection purposes.
• Usage Data: Login history with timestamps, game session records, betting history including market selections, stakes, and outcomes, balance history, and responsible gaming tool activations such as deposit limit changes and self-exclusion requests.
• Communications Data: Content and metadata of live support chat sessions, email correspondence with 6sixs support, and any documents or evidence submitted in the context of complaints or disputes.
• Marketing Preference Data: Records of your consent or withdrawal of consent to receive promotional communications from 6sixs via email and SMS.

6sixs does not collect sensitive special-category personal data — such as racial or ethnic origin, health information, or political opinions — unless this data is incidentally contained within documents submitted for KYC purposes, in which case it is held solely for identity verification and is not processed for any other purpose.

6sixs collects personal data through the following means:

• Direct provision by you: Data you provide when completing the 6sixs registration form, submitting KYC documents, contacting the support team, or updating your account profile.
• Automated technical collection: Data collected automatically when you access the 6sixs platform, including IP address, session data, and device information gathered through standard web server logging and first-party cookies.
• Transactional records: Financial data generated through deposit and withdrawal activity via JazzCash, EasyPaisa, and Pakistani bank transfer channels.
• Third-party verification partners: Where 6sixs uses a third-party KYC or identity verification service to validate documents submitted by players, that service may return identity confirmation data to 6sixs as part of the verification workflow. 6sixs does not receive raw biometric data from such services unless this is technically unavoidable and is separately disclosed.

6sixs uses your personal data for the following purposes:

• Account registration and management: Creating and maintaining your 6sixs account, managing your login credentials, and processing account changes.
• Identity verification and KYC compliance: Verifying your identity and age (21+) as required under the 6sixs gaming licence conditions. This is a mandatory obligation and cannot be declined while maintaining an active account.
• Payment processing: Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, and Pakistani bank transfer, and maintaining the transaction records required for financial compliance purposes.
• Anti-money laundering (AML) monitoring: Monitoring transactional patterns and account activity to detect and report activity that may indicate money laundering or financing of unlawful activity, as required by 6sixs's licence obligations.
• Responsible gaming monitoring: Monitoring account activity for indicators of problem gambling behaviour, administering deposit limits, session controls, and self-exclusion requests made by players or imposed by the operator.
• Fraud prevention and security: Detecting and preventing unauthorised account access, bonus abuse, duplicate account creation, and other fraudulent activity.
• Customer support: Providing assistance via live chat, handling complaints, and resolving disputes.
• Platform improvement: Analysing aggregated and anonymised usage data to improve the 6sixs product, gaming content, and user experience.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. Marketing communications can be opted out of at any time.

6sixs processes personal data on the following legal grounds:

• Contractual necessity: Processing required to deliver the services you have contracted for by registering a 6sixs account, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with mandatory obligations under the 6sixs gaming licence, including KYC verification, AML record-keeping, and responsible gaming monitoring duties.
• Legitimate interest: Processing for fraud detection, platform security, and aggregated analytics where these interests do not override your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications, where you have explicitly opted in. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

6sixs does not sell personal data to third parties. Personal data is shared only in the following limited and controlled circumstances:

• KYC and identity verification providers: Third-party services engaged to perform identity document verification as part of the KYC process. These providers act as data processors under contract with 6sixs and are permitted to use data only for verification purposes.
• Payment processors: JazzCash, EasyPaisa, and Pakistani banking partners involved in processing deposits and withdrawals. Data shared is limited to what is necessary for payment execution and fraud prevention.
• Game content providers: Live casino studio operators and RNG slot software providers may receive limited technical session data necessary to deliver their gaming content to players. These providers do not receive identity or financial data.
• Regulatory and law enforcement authorities: 6sixs is required by its gaming licence to share player data with regulatory authorities and, where legally compelled, with law enforcement agencies. Such disclosures are made only where legally required and in accordance with the applicable procedures.
• Professional advisers: Legal, financial, and audit advisers engaged by 6sixs who require access to data in the course of their professional engagement, under applicable professional confidentiality obligations.

All third-party data processors engaged by 6sixs are subject to written data processing agreements requiring them to maintain appropriate security measures, process data only for the specified purpose, and comply with applicable data protection standards.

As an internationally licenced gaming platform, 6sixs may transfer personal data to service providers located outside Pakistan. Where such transfers occur, 6sixs ensures that appropriate safeguards are in place to protect your data, including the use of standard contractual clauses requiring the data importer to apply data protection standards equivalent to those applicable under the 6sixs licence framework.

Transfers are made only to the extent necessary to deliver services — specifically for KYC verification workflows, live casino content delivery, and technical platform hosting. 6sixs does not transfer data to recipients outside the necessary service delivery chain.

By registering a 6sixs account, you acknowledge that your personal data may be processed in jurisdictions other than Pakistan as part of these service delivery workflows. 6sixs takes all reasonable steps to ensure such transfers are conducted securely and in compliance with applicable standards.

6sixs retains personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations. The following standard retention periods apply:

• Identity and KYC documents: 5 years from the date of account closure, or longer where required by the 6sixs gaming licence or applicable anti-money laundering regulations.
• Financial transaction records: 7 years from the date of the transaction, in line with anti-money laundering record-keeping requirements.
• Betting and gaming history: 5 years from the date of account closure.
• Technical and device data: 24 months on a rolling basis, with automated deletion thereafter.
• Support and communications data: 3 years from the date of the communication, unless the content is relevant to an open or anticipated dispute.
• Marketing consent records: For the period during which consent is active, plus 12 months following withdrawal of consent.

Upon the expiry of applicable retention periods, personal data is either securely deleted or irreversibly anonymised. Anonymised data, which can no longer be linked to any individual player, may be retained indefinitely for platform analytics purposes.

The 6sixs platform uses first-party cookies and similar browser-based storage mechanisms for the following purposes:

• Session cookies: Essential cookies that maintain your login session while you use the 6sixs platform. These expire automatically when you close your browser and cannot be disabled without preventing use of the platform.
• Security cookies: Used to detect and prevent fraudulent login attempts, cross-site request forgery, and session hijacking.
• Performance and analytics cookies: First-party analytics cookies that collect aggregated, anonymised data about how players navigate the 6sixs platform, used to identify and resolve usability issues. This data is not shared with third-party analytics providers in identifiable form.
• Preference cookies: Cookies that remember your platform preferences, such as display settings and responsible gaming notification preferences.

6sixs does not deploy third-party advertising cookies, cross-site tracking pixels, or social media tracking integrations on its platform. You may manage cookie settings through your browser settings, though disabling essential session cookies will prevent you from logging in to your 6sixs account.

6sixs implements a multi-layered security architecture to protect personal and financial data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the 6sixs platform
• Encrypted storage for sensitive personal and financial records held in 6sixs databases
• Role-based access controls limiting data access to authorised 6sixs personnel with a documented operational requirement
• Regular internal and third-party security assessments and penetration testing
• Automated monitoring for unusual access patterns and potential data breach indicators
• Two-factor authentication available to all players to protect account access

Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that poses a material risk to players, 6sixs will notify affected players without undue delay and take all reasonably available steps to contain and remediate the breach.

Subject to applicable law and the mandatory data retention obligations arising from the 6sixs gaming licence, you have the following rights in relation to your personal data held by 6sixs:

• Right of Access: You may request a copy of the personal data 6sixs holds about you.
• Right to Rectification: You may request correction of any inaccurate personal data held on your 6sixs account.
• Right to Erasure: You may request deletion of your personal data, subject to 6sixs's legal obligation to retain certain records for the periods specified in Section 8.
• Right to Restriction of Processing: In certain circumstances, you may request that 6sixs restricts the processing of your data while a rectification or erasure request is pending.
• Right to Data Portability: You may request a machine-readable copy of the personal data you have provided to 6sixs for portability to another service provider where technically feasible.
• Right to Object: You may object to processing carried out on the basis of legitimate interest, subject to 6sixs being able to demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent — specifically, marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 6sixs support team via the in-platform live chat. All rights requests will be acknowledged within 5 business days and fully responded to within 30 days. Where a request is complex or voluminous, 6sixs may extend this period by a further 30 days with written notification to you.

The 6sixs platform is strictly prohibited to individuals under the age of 21. 6sixs does not knowingly collect personal data from minors. The mandatory KYC process — requiring submission of a CNIC or passport — is specifically designed to prevent underage registration.

In the event that 6sixs discovers that a minor has successfully registered an account — whether through submission of falsified documents or otherwise — the account will be immediately closed, all balances forfeited, and all personal data associated with the account will be deleted except to the extent required for the purpose of documenting the underage registration incident under licence compliance obligations.

6sixs sends promotional emails and SMS notifications — including welcome bonuses, deposit match offers, PSL cricket betting promotions, and platform updates — only to players who have explicitly opted in to receive such communications during or after account registration.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any 6sixs promotional email
• Updating your communication preferences in the Account Settings section of your 6sixs account
• Contacting the 6sixs support team via live chat and requesting removal from all marketing lists

Opting out of marketing communications does not affect delivery of transactional notifications — including deposit confirmations, withdrawal notifications, account security alerts, and responsible gaming notifications — which are sent based on contractual necessity and cannot be disabled while your account is active.

6sixs reserves the right to update this Privacy Policy at any time. The revised policy will be published at this URL with an updated effective date. Where changes are material — particularly changes that expand the categories of data collected, introduce new sharing arrangements, or alter your rights — 6sixs will notify registered players by email to the address associated with their account prior to the changes taking effect.

Continued use of the 6sixs platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to a material change, you may request account closure and withdrawal of any available balance before the revised policy takes effect.

For any privacy-related queries, personal data access requests, rights exercises, or concerns about how 6sixs processes your information, please contact the 6sixs support team via the live chat available on the platform 24 hours a day, 7 days a week.

For written correspondence on data protection matters, you may also use the email address displayed in the footer of this website. Please include your account username and a clear description of your request or concern to allow the team to respond efficiently.

6sixs aims to resolve all privacy queries at first contact. Formal complaints that cannot be resolved through the support team are handled through the 6sixs complaints procedure described in the Terms & Conditions. You also retain the right to escalate unresolved complaints to the data protection supervisory authority applicable under the 6sixs operating licence framework.